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FAQ Listing

Don’t worry—your information will be saved when you change the batteries.
To replace the batteries: Open the battery door on the back of the meter by pushing the tab toward the door, and pull the door up and open. Push the “hand” button to release the old batteries, then simply slide them out. With both of the plus signs facing up, slide the new batteries under the black tabs and the hand button. Replace the battery door and snap it closed.
The Accu-Chek Guide system uses two readily available CR2032 lithium coin batteries.
Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in a province that observes daylight saving time, to reflect the time change. Press and release the On/Off button to turn the meter on. The flashing test strip symbol appears. Press and hold the On/Off button again until "set-up" appears in the display. Press and release the arrows to decrease or increase the hour. Press and release the On/Off button to set the hour. The minutes flash. Repeat steps 3 and 4 to set the minutes, AM/PM, month, day and year. The flashing field is the one you are changing. Once you set the correct time and date, press and hold the On/Off button until the flashing test strip symbol appears
Make sure you have two new 3-volt, lithium batteries, number CR2032, to insert. Open the battery door on the back of the meter, remove the old batteries for at least 20 seconds, and press any button on the meter. Insert the new batteries with the “+” sign facing out. Snap the battery door back into place. Press the on/off button, and the meter will beep. Setup and hour are flashing on the display. If the date and time are correct, press and hold the on/off button for about 4 seconds. Release the button, and you’re done.
The meter uses 2 3-volt lithium coin cell batteries (type CR 2032) found in many stores.
The meter includes an additional internal battery that retains the time and date while you change batteries. However, you'll still want to confirm that the time and date are correct.
An additional internal battery supports the clock when the main battery is removed. You can leave the battery out of the meter for up to 72 hours and still retain the time and date. If you replace the battery within that time, the meter will ask you to verify the time and date the next time you turn it on. When you replace the main battery, the internal battery will automatically recharge. If you do not replace the battery within 72 hours, the meter will retain the time and date that was stored immediately before the internal battery was depleted.
Some countries share meter configurations with other countries, have multiple time zones within their country, and/or change their time semi-annually. Therefore, manufacturing is unable to set the correct time for every country. The system directs you to confirm the time and date the first time you turn it on, and the default time should be within 1–2 hours of your correct time.
Clean the meter to remove visible dirt or other material prior to disinfecting. • Clean and disinfect the meter at least once per week and when blood is present on the surface of the meter. • Clean and disinfect the meter before allowing anyone else to handle the meter. Do not allow anyone else to use the meter on themselves for testing purposes.
Cleaning is simply removing dirt from the meter, while disinfecting refers to removal of most but not all, disease-causing and other types of microorganisms.
1. Make sure the meter is turned o›. 2. Gently wipe the meter’s surface with a soft cloth slightly dampened (wring out any excess liquid) with one of these cleaning solutions: 70% isopropyl alcohol Mild dishwashing liquid mixed with water 10% household bleach solution (1¬part bleach plus 9¬parts water) made the same day
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
Visit your meter's Screen Messages page for a list of messages and definitions or download the User Manual for your meter.
Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in an area that observes daylight saving time, to reflect the time change. To change the time: From the main menu, select Settings and press the enter key. Select Time/Date and press the enter key. Select the Time entry field and press the enter key. Set the Hour and press the enter key. Set the Minutes and press the enter key. If Time Format is 12 hr, select am or pm and press the enter key. To save the changes and return to the Settings Menu screen, select Save. Changing the date is a similar process. Simply select the Date entry field in step 3 and set the day, month and year.
Your batteries should last for approximately 2,000 tests. Rechargeable batteries can be used, but they may not last as long.
The meter uses 3 standard AAA batteries, preferably alkaline. Rechargeable batteries can also be used.
No. All test results, diary information, and settings are saved in the meter memory when the batteries are replaced.
Clean and disinfect your meter once a week, or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.
Cleaning is simply removing dirt from the meter, while disinfecting refers to removing as much of the disease-causing microorganisms and other germs as possible.
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
The meter's full-color display provides instructions for dealing with most challenges you might come across. You can also refer to the Standard owner's booklet that came with your meter.
Watch this short video to see how easy it is to set the date and time. Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in a state that observes daylight saving time, to reflect the time change. To change these settings: Press and release the On/Off button to turn the meter on. The flashing test strip symbol appears. NOTE: If this is the first time your meter has been turned on, it will automatically enter the set-up mode, and "Set-up" and the hour will flash on the display. Skip to Step 3 to change the time or, if the date and time are correct, press and hold the On/Off button to exit the set-up mode. To enter the set-up mode, press and hold the On/Off button for about four seconds. “Set-up” and the hour flash on the display. Press and release the arrows to decrease or increase the hour. Press and hold the arrows to scroll faster. Press and release the On/Off button to set the hour. The minutes flash. Repeat steps 3 and 4 to set the minutes, AM/PM, month, day and year. The flashing field is the one you are changing. Once you set the correct time and date, press and hold the On/Off button until the flashing test strip symbol appears.  
Make sure you have a new 3-volt, lithium battery, number CR2032, to insert. Open the battery door on the back of the meter, remove the old battery for at least 20 seconds, and press any button on the meter. Insert the new battery with the “+” sign facing out. Snap the battery door back into place. Press the on/off button, and the meter will beep. Setup and hour are flashing on the display. If the date and time are correct, press and hold the on/off button for about 4 seconds. Release the button, and you’re done.
The meter uses 1 3-volt lithium coin cell battery (type CR 2032) found in many stores.
The meter includes an additional internal battery that retains the time and date for up to 72 hours. So when the battery is changed, no memory is lost.
Clean the meter to remove visible dirt or other material prior to disinfecting. • Clean and disinfect the meter at least once per week and when blood is present on the surface of the meter. • Clean and disinfect the meter before allowing anyone else to handle the meter. Do not allow anyone else to use the meter on themselves for testing purposes.
Cleaning is simply removing dirt from the meter, while disinfecting refers to removal of most but not all, disease-causing and other types of microorganisms.
Sani-Cloth® Plus Germicidal disposable cloths.
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
Visit your meter's Screen Messages page for a list of messages and definitions or download the User Manual for your meter.