text sizeaaa
Canada
hamburger overlay
Menumenu search search close

Contact us for assistance. 1-800-363-7949 Monday - Friday 9 am - 6 pm (ET).

Accu-Chek-Aviva-Nano-E1-strip-error-screen
Accu-Chek-Aviva-Nano-E2-code-error-screen
VIEW ALL SCREEN MESSAGESVIEW ALL SCREEN MESSAGES
Accu-Chek Aviva Nano

Frequently Asked Questions

Meter care and batteries

What is the clock backup feature?

An additional internal battery supports the clock when the main battery is removed. You can leave the battery out of the meter for up to 72 hours and still retain the time and date. If you replace the battery within that time, the meter will ask you to verify the time and date the next time you turn it on.
When you replace the main battery, the internal battery will automatically recharge. If you do not replace the battery within 72 hours, the meter will retain the time and date that was stored immediately before the internal battery was depleted.

Why is my clock not set to the correct time?

Some countries share meter configurations with other countries, have multiple time zones within their country, and/or change their time semi-annually. Therefore, manufacturing is unable to set the correct time for every country.
The system directs you to confirm the time and date the first time you turn it on, and the default time should be within 1–2 hours of your correct time.

When should the meter and lancing device be cleaned and disinfected?

Clean the meter to remove visible dirt or other material prior to disinfecting.

• Clean and disinfect the meter at least once per week and when blood is present on the surface of the meter.

• Clean and disinfect the meter before allowing anyone else to handle the meter. Do not allow anyone else to use the meter on themselves for testing purposes.

What is the difference between cleaning and disinfecting?

Cleaning is simply removing dirt from the meter, while disinfecting refers to removal of most but not all, disease-causing and other types of microorganisms.

What can I use to clean and disinfect the meter?

1. Make sure the meter is turned o›.
2. Gently wipe the meter’s surface with a soft cloth slightly dampened (wring out any excess liquid) with
one of these cleaning solutions:

  • 70% isopropyl alcohol
  • Mild dishwashing liquid mixed with water
  • 10% household bleach solution (1¬part bleach plus 9¬parts water) made the same day

Testing blood glucose

How can I make it easier to get a drop of blood?

There are a few ways you can improve blood flow and make blood sugar testing easier: Warm your fingers by washing with warm, soapy water, then rinse and dry completely. Let your arm hang down at your side to increase blood flow to the fingertips. Grasp finger just below the joint closest to the fingertip and massage gently toward tip of finger, then squeeze for 3 seconds. Use an Accu-Chek lancing device set to the right penetration depth for your skin type. Refer to your User's Guide for additional information.

How large is the sample size for a blood sugar test?

It's a small sample—just 0.6 microliter.

Why does the test sometimes start even if yellow is still showing in the strip window?

The system automatically detects when enough blood has been applied to the test strip and begins the test, even if some yellow is still visible. The only time you need to apply more blood is when the blood drop symbol continues to flash in the display.

Can I use a blood sample from other areas on my body?

The Accu-Chek Aviva Nano blood glucose meter will test blood samples from 3 alternate sites (called Alternate Site Testing, AST): forearm, palm, and upper arm.

What happens if I do not apply enough blood on the test strip?

An E4 displays on the meter, indicating not enough blood was drawn into the test strip for measurement or blood was applied after the test had started. You should discard the test strip and repeat the blood sugar test.

General questions

How should my meter tests compare with lab results?

Because your monitor and lab tests don't measure the same thing, these numbers are likely to vary. Lab tests generally test plasma, but a meter uses whole blood. As a result, even if you take both tests at the exact same time, your meter is likely to show a lower number than the lab results. This is perfectly acceptable, and your healthcare professional will already be factoring this in.

Test strips, coding, and control tests

Can I use a test strip from another Accu-Chek system in the Accu-Chek Aviva Nano blood glucose meter?

No. Although you can insert a code (activation) chip from another meter into the Accu-Chek Aviva Nano blood glucose meter, you will get an E-2 error message

VIEW ALL FAQs

See Health and Safety Information

Still can't find what you need?

We want your feedback!

GO

Accu-Chek Aviva Nano

Accu-Chek Aviva Nano
Item Description

This small, discreet meter is easy to use, and offers many smart tools to help you learn about, track and better control your diabetes every day. The display is bright, which makes it perfect for testing at night. Test strips are easy to handle and fill quickly. Even if you’re on the go, you can set alerts that remind you to test throughout the day.

DISPLAY

Bright LCD

RESULTS

5 seconds

EASY

Quick-fill strips

MEMORY

Store 500 results

WEIGHT

40g

Benefits and features
  • Small and sleek
  • Accurate test results in just 5 seconds 
  • Brilliant backlit display is easy to read, day or night
  • Easy to use strips fill quickly, require a small blood sample and ensure accurate results
  • View trends and averages for 7, 14, 30, and 90 days
  • Store up to 500 results in memory
  • Meal markers and test reminders help keep you on track
  • Gentle and comfortable testing with the Accu-Chek Softclix lancing device
  • Download results to Accu-Chek data management systems for deeper insight
Additional specifications
Display:

LCD with auto backlight

Automatic Power:
  • Auto power on with strip insertion
  • Auto off when strip is removed (5 seconds)
  • Auto off in 2 minutes if meter not used
Power Supply:

(2) 3V lithium batteries (CR2032)

Battery Life:

Approximately 1000 tests

System Operating Conditions:

10°C to 40°C

Meter Storage Conditions:

-25°C to 70°C (-13°F to 158°F)

Relative Humidity Operating Range :

10%–90%

Memory Capacity:

500 results with time and date

Dimensions:

69 x 43 x 20 mm (L x W x H)

Weight:

Approximately 40g with batteries

Data Port:

Infrared (IR) window

Test Principle:

Electrochemical

Test Averages:

7-, 14-, 30-, 90-day with pre- and post-meal averages

Other Features:

Hypo indicator
Pre- and post-meal markers
4 customizable test reminders
General marker
Post-meal reminder

How to use the Accu-Chek Aviva Nano blood glucose meter

Test in 3 easy steps:

  1. Insert the test strip into the meter to turn it on.
  2. Get a blood sample from your fingertip and apply to the strip.
  3. Results will appear in approximately 5 seconds. Remove and dispose of test strip.