FAQ Listing
Which type of devices can run the app?
Click here to view the list of compatible mobile devices.
Can I change the language of the app?
The application is offered in twelve languages: Portuguese Brazilian, Chinese Simplified, Dutch, English, French, French Canadian, German, Italian, Russian, Spanish, Turkish, and Korean. The language of the application depends on the language the operating system uses. If the language of your Smart Phone device is not among the twelve available for the app, English is used for the app.
Can the user interface of the app be personalized?
Yes, you can personalize a number of items and screens. Please see the listed items on the Settings screen. In addition you can sort the order of the items in Settings>Change Data Order. Simply touch and pull on the + icon to the left of each item to move it to the desired position.
How can I merge blood glucose values from another Accu-Chek meter with insulin and carb data I recorded on the go with the app?
Create an Accu-Chek Connect Online personal account. You can access by going to the app Settings screen>Essentials>Online Account. You will see Click HERE to Create an Online Account and following the prompts. You can also create your personal Accu-Chek Connect Online account by visiting www.accu-chekconnect.com.