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Contact Us

For everyday questions about diabetes, your Accu-Chek® product or to order accessories, contact us for assistance. 1-800-363-7949 Monday - Friday 9 am - 6 pm (ET).

For Accu-Chek insulin pump inquiries, please call 1-800-688-4578.

For everyday questions about diabetes or for help with your Accu-Chek product, email us for assistance. Please note that it may take up to 72 hours to receive a response.

If you reside in Canada and would like to know more information about the Accu-Chek Mobile meter, including how to get one, please complete the form below to have an agent get back to you. Please allow 2-3 business days for a reply.

If you reside in Canada and use an Accu-Chek meter, please complete the form below to request your free datalog/replacement batteries. Please allow 3-4 business days for processing and delivery.

Complete this form for website-related questions, issues or suggestions. For product questions, please call Accu-Chek Customer Care at 1-800-363-7949, Monday to Friday, 8 am to 8 pm (ET). Please note that it may take up to 72 hours to receive a response.

Please complete the following form. Allow 2-4 weeks of lead time for your application to be considered. If your request is accepted, please allow an additional 4-6 weeks for processing.