FAQ Listing
Why does the test sometimes start even if yellow is still showing in the strip window?
The system automatically detects when enough blood has been applied to the test strip and begins the test, even if some yellow is still visible. The only time you need to apply more blood is when the blood drop symbol continues to flash in the display.
What happens if I do not apply enough blood on the test strip?
An E4 displays on the meter, indicating not enough blood was drawn into the test strip for measurement or blood was applied after the test had started. You should discard the test strip and repeat the blood sugar test.
How can I make it easier to get a drop of blood?
There are a few ways you can improve blood flow and make blood sugar testing easier: Warm your fingers by washing with warm, soapy water, then rinse and dry completely. Let your arm hang down at your side to increase blood flow to the fingertips. Grasp finger just below the joint closest to the fingertip and massage gently toward tip of finger, then squeeze for 3 seconds. Use an Accu-Chek lancing device set to the right penetration depth for your skin type. Refer to your User's Guide for additional information.
How large is the sample size for a blood sugar test?
It's a small sample—just 0.6 microliter.
Why does the test sometimes start even if yellow is still showing in the strip window?
The system automatically detects when enough blood has been applied to the strip and begins the test, even if some yellow is still visible. The only time you need to apply more blood is when the blood drop symbol continues to flash in the display.
What happens if I do not apply enough blood on the test strip?
An E4 displays on the meter, indicating not enough blood was drawn into the test strip for measurement or blood was applied after the test had started. You should discard the test strip and repeat the blood sugar test.
Can I use a blood sample from other areas on my body?
Yes. In addition to the fingertip, you can collect blood samples from the palm, forearm or upper arm. Talk with your healthcare professional before deciding if alternate site testing is right for you.
How can I make it easier to get a drop of blood?
There are a few ways you can improve blood flow and make blood sugar testing easier: Warm your fingers by washing with warm, soapy water, then rinse and dry completely. Let your arm hang down at your side to increase blood flow to the fingertips. Grasp finger just below the joint closest to the fingertip and massage gently toward tip of finger, then squeeze for 3 seconds. Use an Accu-Chek lancing device set to the right penetration depth for your skin type. Refer to your User's Guide for additional information.
How large is the sample size for a blood sugar test?
It's a small sample—just 0.6 microliter.
Can I use a blood sample from other areas on my body?
The Accu-Chek Aviva Nano blood glucose meter will test blood samples from 3 alternate sites (called Alternate Site Testing, AST): forearm, palm, and upper arm.