Meter Systems Guide Support | Accu-Chek®
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Frequently Asked Questions

General questions

The Accu-Chek Guide system uses a new testing platform and benefits from the strict Roche manufacturing requirements to provide reliable, accurate test results. In fact, the Accu-Chek Guide system meets and exceeds ISO 15197:20131,2 and delivers 10/10 accuracy for reliable results you can trust.

1According to the ISO 15197:2013, 95% of results within ± 0.56 mmol/L of the reference results at glucose concentrations < 5.55 mmol/L and within ±10% at glucose concentrations ≥ 5.55 mmol/L.
2New Generation Blood Glucose Monitoring System Exceeds International Accuracy Standards; Ronald L. Brazg, MD et al. Journal of Diabetes Science and Technology 2016, data on file.

The Accu-Chek Guide system uses Accu-Chek Guide test strips, which offer a wider dosing area and accurate results with just a small drop of blood. In addition, they come in a spill-resistant SmartPack™ vial that makes it easy to remove just one strip at a time. The Accu-Chek Guide meter is not compatible with other Accu-Chek test strips.

Ask your doctor/pharmacist/diabetes specialist for the Accu-Chek Guide meter.

Meter care and batteries

Don’t worry—your information will be saved when you change the batteries.

To replace the batteries:

  1. Open the battery door on the back of the meter by pushing the tab toward the door, and pull the door up and open.
  2. Push the “hand” button to release the old batteries, then simply slide them out.
  3. With both of the plus signs facing up, slide the new batteries under the black tabs and the hand button.
  4. Replace the battery door and snap it closed.

The Accu-Chek Guide system uses two readily available CR2032 lithium coin batteries.

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Accu-Chek Guide

Accu-Chek Guide
Item Description

The Accu-Chek Guide system is designed for simple, quick routine check-ins, no matter where you are. This way you can get your number and get back to the moments that matter. 


Join 97% of patients in agreement that the Accu-Chek Guide system is extremely easy to use.1


1 Usability Evaluation Study; Craig Harvey, PhD, PE et al., Journal of Diabetes Science and Technology 2016, data on file.

Product Manuals


Bluetooth® Smart


Backlit LCD


Within 4 seconds


80 x 47 x 20 MM


2 coin cell (CR2032)


Accu-Chek Guide


Accu-Chek Softclix

Benefits and Features
  • Advanced accuracy for results you can trust - Our most accurate system to date that meets and exceeds ISO standards.2
  • The spill-resistant vial is designed to hold test strips tightly in place, even upside down.
  • Fumble-free strip removal – It’s easy to take one strip out at a time.
  • Unique easy-edge strip design with the widest* dosing area on the market makes check-ins fast. You can touch any part of the yellow edge to your blood drop.
  • Clean strip disposal by pushing a button to eject strips.
  • Simply see day or night, thanks to a bright, backlit display and a strip port light.
  • Receive test results within 4 seconds.
  • You can log your data automatically by connecting to the mySugr app. No more paper logbooks!
  • Follow step-by-step, written testing instructions on the display, if needed.
  • Customize target ranges, add test markers and comments and set up patterns alerts to quickly and easily assess how you are doing.


* Among industry leading manufacturers. data on file.

2  New Generation Blood Glucose Monitoring System Exceed International Accuracy Standards; Ronald L. Brazg, MD et al., Journal of Diabetes Science and Technology 2016, data on file.



LCD with backlight

Sample size:

0.6 μL

Power supply:

(2) 3-volt coin-cell batteries CR2032

Memory Capacity:

720 diary records plus 32 control measures


80 x 47 x 20 mm


Approximately 40g with batteries

Data port:

Micro USB

Test principle:


Test averages:

7, 14, 30, 90 days

Data management:

Log data automatically by connecting to the mySugr app. No more paper logbooks! 
Receive bonus access to mySugr PRO when you import values for your Accu-Chek Guide meter† 


A value of $37.99 per year.

Additional features:

Auto power off after 90 seconds

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