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Frequently Asked Questions

General questions

The Accu-Chek Guide system uses a new testing platform and benefits from the strict Roche manufacturing requirements to provide reliable, accurate test results. In fact, the Accu-Chek Guide system meets and exceeds ISO 15197:20131,2 and delivers 10/10 accuracy for reliable results you can trust.

1According to the ISO 15197:2013, 95% of results within ± 0.56 mmol/L of the reference results at glucose concentrations < 5.55 mmol/L and within ±10% at glucose concentrations ≥ 5.55 mmol/L.
2New Generation Blood Glucose Monitoring System Exceeds International Accuracy Standards; Ronald L. Brazg, MD et al. Journal of Diabetes Science and Technology 2016, data on file.

The Accu-Chek Guide system uses Accu-Chek Guide test strips, which offer a wider dosing area and accurate results with just a small drop of blood. In addition, they come in a spill-resistant SmartPack™ vial that makes it easy to remove just one strip at a time. The Accu-Chek Guide meter is not compatible with other Accu-Chek test strips.

Ask your doctor/pharmacist/diabetes specialist for the Accu-Chek Guide meter.

Meter care and batteries

Don’t worry—your information will be saved when you change the batteries.

To replace the batteries:

  1. Open the battery door on the back of the meter by pushing the tab toward the door, and pull the door up and open.
  2. Push the “hand” button to release the old batteries, then simply slide them out.
  3. With both of the plus signs facing up, slide the new batteries under the black tabs and the hand button.
  4. Replace the battery door and snap it closed.

The Accu-Chek Guide system uses two readily available CR2032 lithium coin batteries.

See Health and Safety Information

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Accu-Chek Guide

Accu-Chek Guide meter
Item Description

Find out about how smartly designed features like the spill-resistant SmartPack vial and new strip design with a wider dosing area can help take the hassle out of everyday blood glucose testing.

Product Manuals


Bluetooth® Smart


Backlit LCD


Within 4 seconds


80 x 47 x 20 MM


2 coin cell (CR2032)


Accu-Chek Guide


Accu-Chek Sofclix

Benefits and features
  • No more scattered strips - the spill-resistant SmartPack™ vial helps you remove one strip at a time
  • New strip design with a wider dosing area - apply a small amount of blood anywhere along the yellow edge
  • Receive test results within 4 seconds
  • Eject used test strips from the meter with the push of a button
  • Test in any light, thanks to a bright, backlit display and a strip port light
  • Have the option of transmitting results to the Accu-Chek Connect app on your smartphone using wireless technology
  • Follow step-by-step, written testing instructions on the display, if needed
  • Customize target ranges, add test markers and comments and set up patterns alerts to quickly and easily assess how you are doing

LCD with backlight

Sample size:

0.6 μL

Power supply:

(2) 3-volt coin-cell batteries (CR2032)

Memory Capacity:

720 diary records plus 32 control tests


80 x 47 x 20 mm


Approximately 40g with batteries

Data port:

Micro USB

Test principle:


Test averages:

7, 14, 30, 90 days

Data management:

On-board logbook, averages and pattern detection; Connects wirelessly to the Accu-Chek Connect diabetes management app; Data is stored in the cloud and can be accessed online via the Accu-Chek Connect Online system

Additional features:

Auto power off after 90 seconds

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