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FAQ Listing

The display turns on automatically when is pressed or a test strip is inserted in the meter. The backlight and meter automatically turn off within 5 seconds after the test strip is removed from the meter, and the meter automatically powers off after 2 minutes of nonuse.
Marking results with a pre-meal or post-meal marker can provide more information about how food affects your blood sugar, to aid in managing your numbers. You can also use a general marker to identify an alternate site test or post-exercise result. When you review the results in memory, these markers can help you remember what was different about the result. To use a marker: When you perform a test you want to mark, do not remove the test strip. Press and release the right arrow key to toggle through the marker options. When you mark a pre-meal result, you can opt for a post-meal test reminder. The meter can beep 1 or 2 hours after you test to remind you—choose your preference in the set-up mode. When the marker you want to use appears, remove the test strip from the meter. Refer to your User Manual  for more details.
You can set up to 4 test reminders per day, in 15-minute increments. At the set reminder time(s), a series of beeps will sound every 2 minutes, up to 3 times per reminder. The reminder beep will not occur if the meter is on at the set time, or if you run a test within 15 minutes of the set reminder time. If you turn on the meter while the reminder is sounding, the series of beeps for that reminder will stop.
Once set, test reminders will beep every 2 minutes up to 3 times. It will turn off when you insert a test strip or press any button. To turn the beeper off all the way, refer to the set-up instructions in your User Manual .
You can transfer stored results to a computer simply by pointing the infrared (IR) window on top of the meter toward the IR window of the Accu-Chek download cable. The 2 windows should be 3 to 10 cm (1 to 4 inches) apart. To enter download mode:  Turn off the meter.  Press and hold the left and right arrows until 2 arrows in the display flash alternately. Initiate the data download by following the instructions provided with the supported software.
The meter is compatible with all Accu-Chek data management tools, including the Accu-Chek 360° diabetes management system and the Accu-Chek Connect Online portal.
There are three types of averages: general, pre-meal and post-meal. To view results and averages, press and release left and right arrows to view stored results. The most recent test result appears on the display. Press the left arrow to view previous test results from newest to oldest. Press the right arrow to view 7-, 14-, 30- and 90-day general averages Continue to press the right arrow to view 7-, 14-, 30- and 90-day pre-meal and post-meal averages  
To mark a test result or set a post-meal reminder: Perform a test. The result appears on the display. Leave the test strip in the meter. Press and release or to toggle through test result markers and the post-meal reminder: Pre -meal marker Pre-meal marker with post-meal reminder Post-meal marker General marker When the marker or test reminder you wish to select appears on the display, remove the test strip from the meter.
Yes. If the post-meal reminder marker is selected, the meter will beep 2 hours after the pre-meal test to remind you to perform a post-meal test. You can change the post-meal test reminder to 1 hour after the pre-meal test.
You can set up to 4 test reminders per day. At the set reminder time, the meter will beep every 2 minutes, up to 3 times per reminder. The meter will not beep if the meter is on at the reminder time, or if a test has been run within 30 minutes of the reminder time.
Yes. Simply go into setup mode and turn the beeper off.
The meter is compatible with all Accu-Chek data management tools, including the Accu-Chek 360o diabetes management system.
With the new Accu-Chek Aviva blood glucose meters, it is not necessary to delete stored results. Once 500 blood sugar (glucose) results are in the memory, adding a new result causes the oldest one to be deleted.
No, the meter will no longer provide an automatic warning message telling you that your vial of test strips will soon expire or lock you out once they have expired.