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  1. URGENT NOTIFICATION

    According to Health Canada Medical Device Regulations, we are required to provide the following information to all potential users. Additionally, in order to comply with the regulations, an answer to this Urgent Notification is required by December 15 th, ...

  2. Travelling with diabetes: Create memories, not stress

    Guest article by Phyllisa Deroze Travelling is my favorite hobby. As a kid, I treasured my family's summer trips, driving to visit relatives. I fell in love with travelling because it gave me opportunities to see new places, try different foods and ...

  3. URGENT NOTIFICATION

    Accu-Chek Aviva Test Strips potentially showing an increased number of strip errors prior to dosing or biased results According to Health Canada Medical Device Regulation, we are required to provide the following information to all potential users. At ...

  4. Guide

    CHOOSE SIMPLE. The Accu-Chek Guide system is designed for simple, quick routine check-ins, no matter where you are. This way you can get your number and get back to the moments that matter.    Join 97% of patients in agreement that the Accu-Chek Guide ...

  5. Coming to terms with a diabetes diagnosis

    You’ve just received the news: you or your child are living with diabetes. After the initial shock, you’ll probably experience a whole range of emotions and have a ton of questions. It’s a normal process that’s unique to everyone, and it may include the ...

  6. Where can I find out what an error code or screen message is telling me?

    Meter care and batteries Aviva Nano ...

  7. What do the error signals mean?

    General questions ...

  8. What if I don't get an error, but the device reader isn't working?

    General questions ...

  9. Where can I find out more about an error code or screen message?

    Meter care and batteries ...

  10. Legal and Privacy

    No warranty and no liability While Roche Diabetes Care, a division of Hoffmann-La Roche Limited (hereinafter “Roche”, “we” or “us”) is making great efforts to include accurate and up-to-date information, we make no representations or warranties, express ...

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