General questions

Device Settings

Is the time and date or memory lost when the batteries are removed from my Accu-Chek meter?

All information is saved when you change the batteries of any Accu-Chek meter, including the memory, your logbook data, results, diary information, and settings. You should still check that the time and date are correct when you’ve inserted new batteries.

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General questions

How do I change my Accu-Chek meter batteries?

Accu-Chek Guide meter

  • Open the child-resistant battery door by inserting a narrow object, such as a pen, into the slot.
  • Push the tab in the direction of the arrow and lift the battery door up.
  • Release the old batteries by pushing the release button.
  • Press and hold the power/set/ok button on the front of the meter for at least 2 seconds. Wait 20 seconds.
  • Slide the new batteries under the black tabs with the (+) side facing up.
  • Put the battery door back in place and snap it closed. In addition, this video shows you how to change the batteries of the Accu-Chek Guide meter.

Accu-Chek Guide Link meter

  • Open the battery door on the back of the meter by pushing the tab in the direction of the arrow and pulling the door up.
  • Release the old batteries by pushing the release button.
  • Remove the old batteries.
  • Press and hold the power/set/ok button on the front of the meter for at least 2 seconds. Wait 20 seconds
  • Slide the new batteries under the black tabs with the (+) side facing up.
  • Put the battery door back in place and snap it closed.

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Check other FAQ categories by clicking on the below category names.