Your Support is Evolving

Your Support is Evolving

Thank you for your interest in the Accu-Chek engage® program.

The Accu-Chek engage program has been officially retired and decommissioned as of December 31, 2025. We appreciate your participation and hope it has provided meaningful support during your time with the program. 

As digital health tools continue to evolve, we invite you to explore and download the highly-rated mySugr app and discover all that it can do to make your daily routine simpler and less time-consuming.

Your Support is Evolving

Thank you for your interest in the Accu-Chek engage® program.

The Accu-Chek engage program has been officially retired and decommissioned as of December 31, 2025. We appreciate your participation and hope it has provided meaningful support during your time with the program. 

As digital health tools continue to evolve, we invite you to explore and download the highly-rated mySugr app and discover all that it can do to make your daily routine simpler and less time-consuming.

Your new digital companion: the mySugr app

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  1. Estimated A1c* at a glance We know how nerve-wracking it can be to get your A1c at the doctor. That’s why we built an estimated A1c value right into the mySugr app! Once you’ve logged enough blood sugar values, you can view your estimated A1c* anytime, anywhere by simply glancing at the dashboard in the app.
  2. Personalized logging screen We understand that your self-management needs are unique. That's why the mySugr app allows yo to organize the logging screen the way it suits you best. Remove or add fields depending on your needs.
  3. Blood sugar reminders Never forget to check your blood sugar level again by setting reminders in the app.
  4. Data Reports & Sharing Download and access all your diabetes data in just a few clicks! The mySugr Report compiles your data for easy printing or digital sharing. Thanks to the Report function, you can access your data anytime, anywhere, and even send an overview directly to your healthcare team.
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Technical Specifications

Refer to mySugr.com for the latest information on product specifications and restrictions.

In Canada, the mySugr app is compatible with the Accu-Chek Guide meter.

The mySugr app is compatible with the following services and/or apps in Canada: 
Apple Health®
Google FitTM

Related Products

Get product help

Need help with your Accu-Chek products? We’re here to troubleshoot with you.

Get product support

Get your FREE*** Accu-Chek Guide meter now

Enjoy mySugr PRO** for FREE by pairing an Accu-Chek Guide meter to the app. Don't have an Accu-Chek Guide meter? Get it now!

Get your FREE*** meter now

*Estimated A1c (eA1c) is based on your logged or imported measurements and does not replace actual A1c measurements. To get your eA1c, you must log or import your blood sugar levels 3 times a day for 7 days.

**In order to maintain access to all PRO features, you must transfer your blood sugar values at least once every 30 days.

***Purchase of Accu-Chek Guide strips might be required. This offer only applies to a new Accu-Chek Guide user. Limit of one (1) offer per person for a period of 12 months; additional requests will not be processed.

Roche Diabetes Care HCP Portal

Products

From easy-to-use and highly accurate glucose meter to virtually pain-free lancing devices, our products are designed to simplify and facilitate your patients' diabetes management.

ACCU-CHEK® PRODUCTS

The mySugr® app

The mySugr app offers your patients simplified diabetes management on the go with personalized views, tools and goals. And that's not all! Your patients can easily share their diabetes data with you.

LEARN MORE

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Resources

Find all the resources and tools about our solutions.

ACCESS RESOURCES

Here is a closer look at integrated Personalized Diabetes Management evidence-based benefits:

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Helping you maximize your
time and resources1;

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Generating meaningful clinical and patient reported outcomes data to facilitate your therapeutic decisions2;

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Aims to deepen connections between people living with diabetes and healthcare professionals3.

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mySugr App hcp

A diabetes management
app as unique as your patients

The mySugr® diabetes management app is made by people living with diabetes for people living with diabetes. It will be right at your patient's side throughout their diabetes journey, helping them to stay motivated, confident, and ready to manage their diabetes.

Once your patients has paired theirAccu-Chek ® Guide blood glucose meter to the mySugr app, their values are automatically transferred to the app.

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    Personalized Login screens

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    Estimated HbA1c1

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    Easily shareable reports2,3

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    Support through Motivating Challenges

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“For people living with type 2 diabetes the mySugr app is good because they can see their time in target improving. I have patients who are testing more often and becoming more engaged because they have the app and they can see their results.4

Diabetes Specialist Service Team Lead

Empowering patients with mySugr PRO

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Your patients can get the PRO version of mySugr for FREE2 when they connect and import values from theirAccu-Chek Guide meter!
(A value of $37.99 per year)
Basic PRO
 
  Includes all basic features, in addition to:


  • Personalized Logging
  • Multi BGM Syncing
  • Overview Progress Reports
  • PDF & Excel Reports
  • Estimated HbA1c1
  • Meal Photos
  • CSV Reports
  • Blood Sugar Reminders
  • Basic Challenges & Tags
  • Empowering Challenges
  • Secure Data Backup

Healthcare professionals and patients can benefit
from using the mySugr app

Study - Real World Data

Use of the mySugr app connected with an Accu‑Chek Guide blood glucose meter improves glycemic control and helps reduce the estimated A1c.1,5

Patients Resources & Tools

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More than 5 million downloads worldwide.
4.6 stars user experience rating.*

DOWNLOAD THE mySugr APP!

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Compatible with:

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    Apple Health
    (iOS)

  • CA-1754_Google_Fit_icon_70x70.png

    Google Fit
    (Android)

Accu-Chek® Guide Link

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The batteries are almost out of power. Change the batteries now. 
If the symbol reappears after the batteries have been replaced, remove the batteries again, press and hold the Power/Set/OK button for at least 2 seconds, then reinsert the batteries.