mySugr app
FAQ
General questions
<p>The meter and mobile device must be within 3 meters for the automatic data transfer to occur. </p>
<p>After pairing, the mySugr app does not need to be opened for a sync to occur. However, Bluetooth must be switched on.</p>
<p>Yes, it is also worth mentioning that mySugr has separate safety measures in place to ensure no logs are duplicated in the logbook. Each log in the meter has a unique ID assigned to it to check and avoid adding a log that has already been added to the user's mySugr logbook.</p>
<p>Yes, your data is safe with the mySugr app. The mySugr app is a medical device that complies with CE data security and reliability standards.</p>
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