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Frequently Asked Questions

Meter care and batteries

Watch this short video to see how easy it is to set the date and time.

Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in a state that observes daylight saving time, to reflect the time change.

To change these settings:

  1. Press and release the On/Off button to turn the meter on. The flashing test strip symbol appears. NOTE: If this is the first time your meter has been turned on, it will automatically enter the set-up mode, and "Set-up" and the hour will flash on the display. Skip to Step 3 to change the time or, if the date and time are correct, press and hold the On/Off button to exit the set-up mode.
  2. To enter the set-up mode, press and hold the On/Off button for about four seconds. “Set-up” and the hour flash on the display.
  3. Press and release the arrows to decrease or increase the hour. Press and hold the arrows to scroll faster.
  4. Press and release the On/Off button to set the hour. The minutes flash.
  5. Repeat steps 3 and 4 to set the minutes, AM/PM, month, day and year. The flashing field is the one you are changing.
  6. Once you set the correct time and date, press and hold the On/Off button until the flashing test strip symbol appears.

 

Your battery should last for approximately 2,000 tests.

Make sure you have a new 3-volt, lithium battery, number CR2032, to insert. Open the battery door on the back of the meter, remove the old battery for at least 20 seconds, and press any button on the meter. Insert the new battery with the “+” sign facing out. Snap the battery door back into place. Press the on/off button, and the meter will beep. Setup and hour are flashing on the display. If the date and time are correct, press and hold the on/off button for about 4 seconds. Release the button, and you’re done.

The meter uses 1 3-volt lithium coin cell battery (type CR 2032) found in many stores.

The meter includes an additional internal battery that retains the time and date for up to 72 hours. So when the battery is changed, no memory is lost.

Clean the meter to remove visible dirt or other material prior to disinfecting.

• Clean and disinfect the meter at least once per week and when blood is present on the surface of the meter.

• Clean and disinfect the meter before allowing anyone else to handle the meter. Do not allow anyone else to use the meter on themselves for testing purposes.

Special features

With the new Accu-Chek Aviva blood glucose meters, it is not necessary to delete stored results. Once 500 blood sugar (glucose) results are in the memory, adding a new result causes the oldest one to be deleted.

No, the meter will no longer provide an automatic warning message telling you that your vial of test strips will soon expire or lock you out once they have expired.

General questions

Roche goes above and beyond to deliver safe, accurate and dependable products.
For every lot of Accu-Chek test strips, containing millions of strips, one out of every 100 vials is tested for consistency of performance
Vials representative of the entire lot are tested a second time, some in a lab setting and others with blood from actual people with diabetes to reflect a real-world environment As a result of our quality assurance process, we won’t release affected test strips when any of the samples show a reading outside our accepted limits.

Also, the Accu-Chek Aviva fulfills ISO 15197 : 2013 accuracy standard.

Because your monitor and lab tests don't measure the same thing, these numbers are likely to vary. Lab tests generally test plasma, but a meter uses whole blood. As a result, even if you take both tests at the exact same time, your meter is likely to show a lower number than the lab results. This is perfectly acceptable, and your healthcare professional will already be factoring this in.

The Accu-Chek Aviva meter is not approved for use in clinical settings in the United States and Canada, although the Accu-Chek Aviva meter is cleared to test capillary blood samples.

Testing blood glucose

There are a few ways you can improve blood flow and make blood sugar testing easier: Warm your fingers by washing with warm, soapy water, then rinse and dry completely. Let your arm hang down at your side to increase blood flow to the fingertips. Grasp finger just below the joint closest to the fingertip and massage gently toward tip of finger, then squeeze for 3 seconds. Use an Accu-Chek lancing device set to the right penetration depth for your skin type. Refer to your User's Guide for additional information.

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Accu-Chek Aviva

Accu-Chek Aviva - Test&Go technology
Item Description

The Accu-Chek Aviva blood glucose meter makes testing your blood glucose quick and easy. It’s ready to use right out of the box, requiring no set-up. The meter uses Accu-Chek Aviva test strips and an Accu-Chek Softclix lancing device . Helpful alerts remind you to test before and after meals, giving you valuable information to support therapy decisions for a healthy active life.

Product Manuals

DISPLAY

Large LCD

RESULTS

5 seconds

SIMPLE

No coding. No set-up.

SAMPLE

Tiny: 0.6µL

WEIGHT

59g with battery

Benefits and features
  • Large, easy-to-read LCD display
  • Used with easy-to-test Accu-Chek Aviva strips
  • Used with quick and comfortable Accu-Chek Softclix lancing device
  • Tiny blood sample: only 0.6µL of blood required
  • Fast results in 5 seconds
  • No coding needed, making the testing process quicker and easier
  • No set-up required. It’s ready to use right out of the box.
  • Set up to 4 pre- or post-meal alerts, so you never forget to test
  • Automatically turns on when you insert a test strip
  • Saves energy by turning off automatically when you’re finished testing
  • Time and memory are saved for up to 72 hours if the battery is removed
Additional specifications
Serial number:

Unique serial number printed on a label on the device and stored in non-volatile memory

Measuring principle:

Mutant variant of quinoprotein glucose dehydrogenase (Mut. Q-GDH), electrochemical

Measuring time:

Approximately 5 seconds

Measuring conditions:

Temperature: 10°C to 40°C

Meter storage conditions:

-25°C to + 70°C (-13°F to +158°F)

Memory capacity:

Up to 500 total results, plus 20 control tests

Test averages:

7, 14, 30 and 90 days

Data transfer:

Infrared (IR)

Dimensions:

94 x 52 x 21 mm

Weight:

59g with battery

Display:

Large LCD display

Beep tone:

Yes (factory setting ON)

Battery:

1 battery, 3V type 2032

Battery life:

Approximately 2,000 measurements

Auto power off:

After 2 minutes undisturbed with strip inserted, or if powered on but left undisturbed for 2 minutes

Underdosing detection:

Yes

Altitude independence:

0 to 3,094 m (0 to 10,150 ft.)

Sample size:

0.6 µL

Measuring range:

10 mg/dL – 600 mg/dL
0.6 mmol/L – 33.3 mmol/L

Sample types:

Capillary

Sample dosing:

Capillary fill function

Hematocrit range:

10 to 65%

Test strip stability:

Test strips remain stable up to expiry date printed on test strip vial, even after opening (test strip container must be closed tightly after each test strip is removed)

How to use the Accu-Chek Aviva blood glucose meter

Get accurate results in 3 easy steps:

  1. Insert your test strip into the meter and it turns on automatically.
  2. Apply your blood sample to the easy-to-see yellow window. Only 1 small drop is needed.
  3. In approximately 5 seconds, your test result will appear in the easy-to-read display.