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Frequently Asked Questions

Test Strips and control tests

In the same way that fresh blood should always be used for testing, fresh control solution should be used to prevent a contaminated control drop. Control solution should always be wiped from the tip of the bottle so that only what is in the bottle itself is used for the test.

Control test values will not be in the user-accessible memory. However, they will be stored in the downloadable memory

Special features

Yes. Simply go into setup mode and turn the beeper off.

The meter is compatible with all Accu-Chek data management tools, including the Accu-Chek 360o diabetes management system.

With the new Accu-Chek Aviva blood glucose meters, it is not necessary to delete stored results. Once 500 blood sugar (glucose) results are in the memory, adding a new result causes the oldest one to be deleted.

No, the meter will no longer provide an automatic warning message telling you that your vial of test strips will soon expire or lock you out once they have expired.

Meter care and batteries

Watch this short video to see how easy it is to set the date and time.

Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in a state that observes daylight saving time, to reflect the time change.

To change these settings:

  1. Press and release the On/Off button to turn the meter on. The flashing test strip symbol appears. NOTE: If this is the first time your meter has been turned on, it will automatically enter the set-up mode, and "Set-up" and the hour will flash on the display. Skip to Step 3 to change the time or, if the date and time are correct, press and hold the On/Off button to exit the set-up mode.
  2. To enter the set-up mode, press and hold the On/Off button for about four seconds. “Set-up” and the hour flash on the display.
  3. Press and release the arrows to decrease or increase the hour. Press and hold the arrows to scroll faster.
  4. Press and release the On/Off button to set the hour. The minutes flash.
  5. Repeat steps 3 and 4 to set the minutes, AM/PM, month, day and year. The flashing field is the one you are changing.
  6. Once you set the correct time and date, press and hold the On/Off button until the flashing test strip symbol appears.

 

Your battery should last for approximately 2,000 tests.

Make sure you have a new 3-volt, lithium battery, number CR2032, to insert. Open the battery door on the back of the meter, remove the old battery for at least 20 seconds, and press any button on the meter. Insert the new battery with the “+” sign facing out. Snap the battery door back into place. Press the on/off button, and the meter will beep. Setup and hour are flashing on the display. If the date and time are correct, press and hold the on/off button for about 4 seconds. Release the button, and you’re done.

The meter uses 1 3-volt lithium coin cell battery (type CR 2032) found in many stores.

The meter includes an additional internal battery that retains the time and date for up to 72 hours. So when the battery is changed, no memory is lost.

General questions

Roche goes above and beyond to deliver safe, accurate and dependable products.
For every lot of Accu-Chek test strips, containing millions of strips, one out of every 100 vials is tested for consistency of performance
Vials representative of the entire lot are tested a second time, some in a lab setting and others with blood from actual people with diabetes to reflect a real-world environment As a result of our quality assurance process, we won’t release affected test strips when any of the samples show a reading outside our accepted limits.

Also, the Accu-Chek Aviva fulfills ISO 15197 : 2013 accuracy standard.

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Accu-Chek Aviva

Accu-Chek Aviva - Test&Go technology
Item Description

The Accu-Chek Aviva blood glucose meter makes testing your blood glucose quick and easy. It’s ready to use right out of the box, requiring no set-up. The meter uses Accu-Chek Aviva test strips and an Accu-Chek Softclix lancing device . Helpful alerts remind you to test before and after meals, giving you valuable information to support therapy decisions for a healthy active life.

Product Manuals

DISPLAY

Large LCD

RESULTS

5 seconds

SIMPLE

No coding. No set-up.

SAMPLE

Tiny: 0.6µL

WEIGHT

59g with battery

Benefits and features
  • Large, easy-to-read LCD display
  • Used with easy-to-test Accu-Chek Aviva strips
  • Used with quick and comfortable Accu-Chek Softclix lancing device
  • Tiny blood sample: only 0.6µL of blood required
  • Fast results in 5 seconds
  • No coding needed, making the testing process quicker and easier
  • No set-up required. It’s ready to use right out of the box.
  • Set up to 4 pre- or post-meal alerts, so you never forget to test
  • Automatically turns on when you insert a test strip
  • Saves energy by turning off automatically when you’re finished testing
  • Time and memory are saved for up to 72 hours if the battery is removed
Additional specifications
Serial number:

Unique serial number printed on a label on the device and stored in non-volatile memory

Measuring principle:

Mutant variant of quinoprotein glucose dehydrogenase (Mut. Q-GDH), electrochemical

Measuring time:

Approximately 5 seconds

Measuring conditions:

Temperature: 10°C to 40°C

Meter storage conditions:

-25°C to + 70°C (-13°F to +158°F)

Memory capacity:

Up to 500 total results, plus 20 control tests

Test averages:

7, 14, 30 and 90 days

Data transfer:

Infrared (IR)

Dimensions:

94 x 52 x 21 mm

Weight:

59g with battery

Display:

Large LCD display

Beep tone:

Yes (factory setting ON)

Battery:

1 battery, 3V type 2032

Battery life:

Approximately 2,000 measurements

Auto power off:

After 2 minutes undisturbed with strip inserted, or if powered on but left undisturbed for 2 minutes

Underdosing detection:

Yes

Altitude independence:

0 to 3,094 m (0 to 10,150 ft.)

Sample size:

0.6 µL

Measuring range:

10 mg/dL – 600 mg/dL
0.6 mmol/L – 33.3 mmol/L

Sample types:

Capillary

Sample dosing:

Capillary fill function

Hematocrit range:

10 to 65%

Test strip stability:

Test strips remain stable up to expiry date printed on test strip vial, even after opening (test strip container must be closed tightly after each test strip is removed)

How to use the Accu-Chek Aviva blood glucose meter

Get accurate results in 3 easy steps:

  1. Insert your test strip into the meter and it turns on automatically.
  2. Apply your blood sample to the easy-to-see yellow window. Only 1 small drop is needed.
  3. In approximately 5 seconds, your test result will appear in the easy-to-read display.