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Frequently Asked Questions

General questions

In the event of the meter becoming soiled through improper use, cleaning it may become necessary (refer to user’s manual). The mode of operation of the meter with the test cassette means that the meter will not normally come into contact with blood or control solution.

The validity of the test cassette depends on the use by period and the use by date.

  •  Use by period: A period of 90 days in which the test cassette must be used up after the foil cover of the plastic container was opened. The use by period in days is printed on the box and in the package insert of the test cassette.
  •  Use by date: Date up to which a test cassette stored in a closed plastic container is valid. The use by date is shown on the box of the test cassette/foil-sealed plastic container.


All reactive test areas are sensitive to humidity. The test cassette is delivered in a primary packaging that contains a desiccant which protects the reactive areas for 18 months (shelf life) from humidity, starting with the coding process at Roche Diabetes Care production. A desiccant is also integrated in the body of the cassette, providing a 90 days on-board stability. Once the primary packaging is opened, the stability is 90 days. When the cassette is inserted into the meter, the meter tracks the remaining onboard stability.

You can reinsert the cassette into the meter if the test cassette has unused tests and has not yet expired. The meter recognizes the cassette, the number of available tests and the validity.

The Accu-Chek Mobile meter checks the validity of the test cassette. If either of the two dates – use by period or use by date – is exceeded, you will not be able to perform any more tests with this test cassette. If you start a test and the validity of the cassette is about to expire shortly or has already expired, the meter will inform you of this. The first notification appears 10 days before the validity of the cassette expires, the following appear 5, 2 and 1 day(s) before expiry. If the validity of the test cassette has expired, a message appears which informs about the expiry of the cassette and asks you to insert a new cassette.

The Accu-Chek Mobile meter and the Accu-Chek FastClix lancing device are intended for patient self-monitoring by one and the same person only. They must not be used to test blood glucose from more than one person as they do not incorporate any features to guard against cross infection. The meter and the lancing device are not to be shared between family members or used by healthcare professionals to obtain blood or test blood glucose from more than one person.

You can change the batteries while having a cassette inserted.

The system cannot be used for neonates.

Results and settings remain saved in the meter while batteries are changed or if the meter is stored without batteries.

Prior to each test, the Accu-Chek Mobile system checks for damage to the test area (e.g. influence of humidity on the chemistry). To do so, the Accu-Chek Mobile system checks the quotient of the measurement values of the white area on the tape cassette and the test area. If the test area is not “fair” enough, a test is not possible with this test area and an error message is displayed.

The Accu-Chek Mobile meter is delivered with time and date factory set. Power supply is served by a 3rd coil cell battery that is incorporated. During storage a protection foil avoids that the 2 AAA batteries lose any power and the preset is running based on the power of the coin cell.
When using your meter for the very first time, you do not have to insert the AAA batteries, just pull out the protective battery foil and the AAA batteries take power supply over.

Re-dosing is not possible with the Accu-Chek Mobile system. Under dosing (i.e. the application of too little blood or the unilateral application of blood to the test area) is detected by the system and an error message displayed.


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Accu-Chek Mobile

Accu-Chek Mobile- Innovation for insulin users
Item Description

With strip-free technology, the next generation of testing is here. This unique system is the smart choice for people who are on the go and don’t want to worry about running out of strips or lancets. Easy and quick testing takes only 4 simple steps, making it easier to monitor your blood glucose more often.

Product Manuals


121 x 63 x 20 mm


2000 tests


50 tests


Approx. 5 seconds


Accu-Chek FastClix

Benefits and features
  • Clinically proven to help reduce HbA1c1,2
  • 4 simple steps to perform a test:
  1. Open cover
  2. Take blood sample
  3. Apply sample
  4. Read results and close cover
  • There are no single test strips to handle or dispose
  • 26 languages
  • No coding required
  • Reports 7, 14, 30, and 90 day averages
  • The Accu-Chek FastClix integrated lancing device:
Additional Specifications
Measuring time:

Approximately 5 seconds

Memory capacity:

Approximately 2000 measurements with time and date

Measuring conditions:

Temperature: +10° C to +40° C (+50° F to +104° F)
Temperature flagging: +8° C to +10° C or +40° C to +42° C (+46.4º F to 50º F or 104º F to 107.6 º F)


2 alkaline-manganese batteries (1.5 V; type AAA, LR 03, AM 4 or micro) or 2 lithium batteries (1.5 V; type AAA, FR 03, L 92), backup battery (not changeable): 3-volt lithium coin cell type CR1025

Battery life:

Approximately 500 measurements, or approximately 1 year. This could be less if settings that require more power consumption are used, e.g. if the brightness of the display is set to level 3, or the volume is set to level 4 or 5, or in acoustic mode.


121 x 63 x 20 mm (L x W x H) (with lancing device)


Approximately 129 g (with batteries, test cassette, lancing device, and lancet drum)

Storage conditions:

With battery: -10° C to +50° C (+14° F to +122° F)
Without battery: -25° C to +70° C (-13° F to +158° F)
With batteries and with test cassette: +2° C to 30° C


Between 15% and 85% with relative humidity during testing


7 individually programmable test reminders

The Accu-Chek Mobile test cassette :
  • Contains 50 tests on a continuous tape
  • Tests require 0.3 μl of blood to conduct a test
  • Test area can accommodate up to 5.0 μl of blood

Use test cassette within 90 days of opening

The Accu-Chek FastClix lancing device :
  • 6 preloaded lancets in a drum
  • Easy, hygienic disposal
  • Quick, virtually pain-free
* ExAct = Experience in Accu-Chek integrated strip-free systems:

1. Maran A. et al: Use of an integrated strip-free blood glucose monitoring system increases frequency of self-monitoring and improves glycemic control: Results from the ExAct study. Journal of Clinical & Translational Endocrinology 1 (2014) 161-166.

2. Fortwaengler K, et al. Better Adherence And Glycemic Control With The Integrated Strip-free Accu-Chek Mobile System At Marginal Extra Cost - Learnings From The ExAct Study. Diabetes Technology & Therapeutics (2014) 16:[Suppl1].