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Frequently Asked Questions

General questions

Since the 17-test-strip-drum determines the thickness of the meter, this was not possible. To ensure stability and robustness of the test strip drum the round shape and size of the test strip drum could not be changed.
 

The meter is delivered with preset time and date. A power supply is necessary to retain pre-settings.

Not if the meter is handled as instructed. However, if it is misused (the ejected test strip is not held slanting downwards when drawing up blood or control solution) the optics part can become dirty.

The meter is performing the test strip quality check. Test strip position and other details are tested before the test strip is advanced in total. The total time required is about 1.5 seconds.

Yes, the meter has a re-dosing option within 25 seconds.

The meter has a test button which prevents the system from being switched on inadvertently. Otherwise a test strip would be wasted each time this happens, because switching on the meter with the test button immediately starts the test strip advance mechanism.

Yes, it does. As higher the level of brightness selected, more power is consumed. The default setting is Level 2.

All test strips (including those of our competitors) are moisture-sensitive. The drum contains desiccant which protects the test strips from moisture for 90 days (in all climatic zones). After that time the desiccant is used up and the test strips are exposed to moisture.
They become unusable after just a few days. An additional desiccant protects the test strips in the unopened vial until the printed expiration date.
When a test strip drum is placed in the Accu-Chek Compact Plus meter, the display shows the drum symbol, the flashing bottle, and clock symbol after 90 days. This means that the test strip drum can no longer be used. Legally, the test strips must not be used. If they are, the readings obtained must be used for guidance only.                                      

When the drum compartment cover is opened, a control test is needed to see if the test strips are still useable. The meter registers every opening of the drum compartment cover and the drum symbol and flashing bottle symbol appear in the display. To prevent incorrect results, the quality of each test strip is also checked again before it is used

High energy batteries last at least 1,000 tests or one year. The internal clock uses power irrespective of the number of tests, even when the Accu-Chek Compact Plus blood glucose meter is switched off.
The number of tests may be reduced when the batteries are removed, test frequency is extremely low (1 test per week), and the meter is left unused. The number of tests may be improved where the test frequency is high. Note that outside temperature and the quality of batteries used could also affect the number of tests.

Each battery change is a break in the power supply. This means that the Accu-Chek Compact Plus meter does not know whether or not the drum compartment cover was opened and the test strip drum was changed. In this case the meter assumes, for safety reasons, that the drum compartment cover was open and reads the code again. It accesses the first chamber and if this is empty the meter identifies the test strip drum as having been used.
Another old, used test strip drum could have been inserted during the battery change. That is why, for safety reasons, the meter now prompts the user to carry out a control test.

The barcode reader has an automatic error detection which meets the highest reliability standards. If an error is detected, an error message appears. You should then proceed as described in the instructions and take another test strip drum from the same package to continue with your measurement. All test strip drums produced by Roche Diabetes Care have been tested (and pressure tested) and passed 100 % by video control.

The motor as well as the mechanism has been designed to last for at least 6,000 tests. Additionally, the stability has been successfully tested with a number of drop tests and vibration tests.

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Accu-Chek Compact Plus

Item Description

The Accu-Chek Compact Plus blood glucose meter and the Accu-Chek Softclix Plus lancing help to make testing fast, easy, and convenient. The lancing device is virtually pain-free to use. The blood glucose meter comes with a drum of 17 preloaded test strips, and does not require coding. Plus it can report your test result averages over time.

Product Manuals

MEMORY

500 test results

WEIGHT

147 g (with lancing device, batteries and test drum)

BATTERIES

2 AAA

DISPLAY

Bright, monochrome yellow

SIZE

125 x 64 x 32 mm (with lancing device)

Strip:

Accu-Chek Compact

Coding:

No coding required

Sample size:

1.5 µL

Measuring time:

5 seconds

Memory capacity:

500 test results with time and date, average, highest and lowest test result

Test averages:

7, 14 and 30-day

Measuring range:

0.6 to 33.3 mmol/L, 10 to 600 mg/dL

Display:

OLED

Batteries:

2 AAA required

Battery life:

Approximately 1,000 test results

Dimensions:

125 x 64 x 32 mm (L x W x H) (including lancing device)

Weight:

Approximately 147 g with batteries, test strip drum, and lancing device

Data port:

Infrared (IR) window for wireless data transfer

Automatic power-off:

60 seconds after test if test strip is not ejected
After 5 minutes if meter is on but not in use

System operating conditions:

10 °C to 32 °C (50 °F to 89.6 °F)

Meter storage conditions:

With batteries and test strip drum: 2 °C to 30 °C
With batteries, without test strip drum: -10 °C to 50 °C

Relative humidity:

20% to 85 % relative humidity

Hematocrit range:

25 % to 55 %

How to use the Accu-Chek Compact Plus blood glucose meter

The Accu-Chek Compact Plus meter comes with pre-installed batteries and a pre-set time and date. It requires no coding. Just insert a test strip drum, and test.

5 simple steps for inserting or replacing a test strip drum

  1. Open drum compartment cover
  2. Press the red drum release button
  3. Tip the meter forwards so that the old test strip drum drops out
  4. Insert a new drum
  5. Close the drum compartment cover (automatic coding)

4 simple steps for testing blood glucose

  1. Slide and release the Test button to release a test strip
  2. Lance to obtain a blood sample
  3. Hold the meter so the test strip is pointing downwards. Apply your blood sample to the black notch of the test strip. Read the blood glucose result.
  4. Slide and release the Test button to eject the used test strip