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Frequently Asked Questions

Bolus advice and special features

It's important to work with your healthcare provider to determine your specific settings. If your doctor or educator has not already set up the meter for you, reach out to them to set the meter up properly.

You can get insulin bolus advice in just 3 simple steps:

  • Test blood sugar
  • Enter carbs to be eaten
  • Confirm advice and deliver the insulin bolus

You can also download a Quick Start Guide and 3 Simple Steps to Bolus Advice for step-by-step instructions.

You can set up to 8 alarm clock reminders per day—for tests, injections, or other events—as well as automatic reminders after high or low blood glucose results, or after certain meals. You can also set reminders for appointments on specific days. At the scheduled time, the meter turns on and displays the reminder, along with a sound or vibration, if a test strip has not been inserted. If the meter is already on and no blood glucose test has been performed, the reminder is displayed when the meter powers down.

Yes. You can set the meter to sound or vibrate mode within the meter settings.

The meter is compatible with all Accu-Chek data management tools, including the
Accu-Chek 360° diabetes management system, the Accu-Chek Smart Pix device reader and software, and the Accu-Chek Connect diabetes management system.

Meter care and batteries

Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in an area that observes daylight saving time, to reflect the time change.

To change the time:

  1. From the main menu, select Settings and press the enter key.
  2. Select Time/Date and press the enter key.
  3. Select the Time entry field and press the enter key.
  4. Set the Hour and press the enter key.
  5. Set the Minutes and press the enter key.
  6. If Time Format is 12 hr, select am or pm and press the enter key.
  7. To save the changes and return to the Settings Menu screen, select Save.

Changing the date is a similar process. Simply select the Date entry field in step 3 and set the day, month and year.

Your batteries should last for approximately 2,000 tests. Rechargeable batteries can be used, but they may not last as long.

The meter uses 3 standard AAA batteries, preferably alkaline. Rechargeable batteries can also be used.

No. All test results, diary information, and settings are saved in the meter memory when the batteries are replaced.

Clean and disinfect your meter once a week, or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.

Cleaning is simply removing dirt from the meter, while disinfecting refers to removing as much of the disease-causing microorganisms and other germs as possible.

Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.

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Accu-Chek Aviva Combo

Item Description

Feel free to eat what you love without having to perform complex calculations to determine how much insulin you need. Get the personalized mealtime and correction insulin dosing advice based on the food you eat, your current blood glucose level, and insulin already in your system.

Product Manuals


Full-color backlit LCD


5 seconds


94 x 53 x 25 mm




Accu-Chek Aviva


Accu-Chek Multiclix

Benefits and features

• Calculates the precise amount of insulin you need based on the blood glucose test result, expected carb intake and insulin on board
• Helps minimize insulin "stacking," which can lead to lows
• Automatically stores blood glucose, insulin and carb data so you don’t have to log it
• Easy-to-read color display shows day, week, and month overviews, bringing trends and graphs to life

• Offers insulin-advice settings personalized to suit your needs based on activity level, health events and current status
• Preset and customizable alarms and reminders (before- and after-meal, doctor appointment dates, etc.); Receive alerts based on hyper and hypo warning limits

• Includes the Accu-Chek Multiclix  lancing device—featuring virtually pain-free technology.
• Precoded for the life of the meter

Additional Specifications

Full color LCD with backlight

Sample size:

0.6 ml

Power supply:

3 AAA alkaline batteries

Memory capacity:

1000 entrées  diary records


94 x 53 x 25 mm


Approximately 100g with batteries

Data port:

Infrared (IR) window

Test principle:


Test averages:

7,14, 30, 90 days

Data management:

Track blood glucose, meal time, carbohydrates, health events, basal and bolus insulin, and more; Display data in graphical or table format

Additional features:

Auto power off after two minutes; precoded for the life of the meter

How to use the Accu-Chek Aviva Combo blood glucose meter

Owner's Booklet

Your Training Handbook gives you step-by-step details about all the features of this blood glucose meter.

Checking blood glucose

The Accu-Chek Aviva Combo blood glucose meter is designed to give you confidence in the accuracy of your blood sugar results. Its easy, quick-fill test strip fills quickly with only a tiny, 0.6 microliter drop.

Use the lancing device to prick the side of a fingertip. Gently squeeze the fingertip to produce a small drop of blood.

Touch the drop of blood to the tip of the test strip—do not apply to top of the strip. A flashing hourglass lets you know when enough blood has been applied. Your result will appear in the display.