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Frequently Asked Questions

General questions

Always use a new lancet when you obtain blood. In doing this, you reduce the risk of infection, and obtaining blood remains virtually pain-free.

No, the Accu-Chek Multiclix lancing device does not contain latex.

The use of an expired lancet (drum) may cause an infection at the puncture site as the lancet may have lost its sterility. We guarantee 4 years of sterility from the date of sterilization, so you have plenty of time to use up your lancets.

This can be caused by several reasons:

  1. The penetration depth is too shallow for your skin. Please select a higher penetration depth setting.
  2. The lancing device needs to be pressed firmly against the skin
  3. Check to ensure a lancet drum is inserted in the lancing device.

Please also check the instructions of use of the lancing device.

Yes.

Check the lancet window to see whether there are any white bars or numbers visible in the lancet display. If there are no bars visible or the number 1 is displayed, you are using the last lancet and the lancet drum needs to be changed for a new lancet drum.
 

The Accu-Chek FastClix, Accu-Chek Softclix and Accu-Chek Multiclix lancing devices use the unique Clixmotion technology. The Clixmotion technology is the principle of guided lancet motion, meaning that both the forward and return motion of the lancet is precisely controlled, with minimized vibrations and oscillations. This special guided motion is the key to gentle blood sampling. The lancet needs just a few milliseconds to penetrate the skin with a motion designed to minimize lateral movement and reduce the sensation of pain as fewer nerve endings are disturbed. In the skin, the lancet is brought to a precise stop and then actively retracted immediately. This fast, controlled lancet motion helps to reduce the risk of skin and nerve-end damage.

  1.  Check whether the lancet number (or number of bars) is visible in the window. If not, turn the priming button until the lancet number (or bars) becomes visible.
  2.  Check whether the yellow area in the transparent release button is visible. If this is the case, the lancing device is already primed and ready for use.
     

Remove the cap from the lancing device. Remove the lancet drum from the lancing device. Upon removing the lancet drum, the blue ring on the lancet drum separates from the white cylinder. The blue ring on a used lancet drum can rotate freely and you can see two red stripes on the white cylinder. Insert a new lancet drum, white end first.

Clean your lancing device regularly to keep it in good working condition. If any blood gets on it, always wipe it away immediately. Clean the outside of the lancing device only. Wipe it once a week with a cloth lightly moistened with water. To disinfect, use 70 % isopropanol. Check your package insert for detailed instructions on how to clean the lancing device.
 

You can obtain capillary blood for blood glucose testing not only from the fingertips, but also from other sites (palm, forearm, upper arm, calf or thigh), so-called alternative site testing (abbreviated as: AST). To be able to obtain capillary blood from other sites, you have to replace the regular cap by a special cap, the Accu-Chek Multiclix AST cap. Consult your healthcare professional beforehand if you want to use blood from alternative sites for your blood glucose test. Please follow the instructions of use of the AST Cap insert.

Keep your lancet drums clean and protect them from extremes of temperature. Do not store them in a hot car or in the refrigerator.

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Accu-Chek Multiclix

Item Description

The Accu-Chek Multiclix lancing device has been the first to incorporate a unique, 6-lancet drum. With no single lancets to see or touch, lancing is safe and convenient. It also features multiple penetration depths. This allows you to choose the shallowest possible penetration depth for your individual skin type and helps to minimize tissue damage.

Product Manuals

LANCET DRUM

6 preloaded lancets

ROTATABLE CAP

11 depth settings

NEEDLE WIDTH

0.3 mm

LANCING DEVICE SIZE

120 x 20 mm

Additional Features
  • The Clixmotion technology is the principle of guided lancet motion with minimized vibrations and oscillations which is the key to gentle lancing
  • After priming, the release button turns yellow and indicates that the lancing device is ready to use
  • Number of lancets remaining in the lancet drum is displayed
  • Used lancet drums are clearly marked with a red stripe
Additional specifications
Comfort :

Control penetration with 11 depth settings

Penetration Range:

0.5 to 5.5 mm

To operate:

Prime button to prime and yellow release button

Weight:

21 g

Environmental Needs:
  • Uncritical plastic material
  • Biocompatible materials
  • Latex free
Alternative Site Testing (AST) Compatible:

Yes

Number of Lancets per Drum:

6

Display of Lancet Status:

Yes, the number of available lancets is indicated in the window.

New and Used lancet Drums Differentiated:

A blue ring and red mark is displayed on a used lancet drum.

Reuse of disposed/removed lancet drum:

No, not without misuse.

Reuse of lancets:

Always use a new lancet when you obtain blood. In doing this, you reduce the risk of infection, and obtaining blood remains virtually pain-free.

Needle Diameter:

0.3 mm (30G)

Silicon Coated:

No

Latex Free:

Yes

How to use the Accu-Chek Multiclix lancing device

Always wash and dry hands before testing. Inserting a lancet drum

1. Remove cap at the end of the lancing device

2. Insert lancet drum

3. Replace cap

Setting the penetration depth

  • Turn the rotatable cap to select from 11 settings. Start with 2, and adjust depending on your skin type.

Obtaining a blood sample

  • Press the priming button to prime. Press the yellow button to release the lancet.

Loading a new lancet

  • Twist the priming button to change to the next lancet. The numbers on the window show how many lancets are left.