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Frequently Asked Questions

General questions

The bolus calculator provides a recommendation of insulin units to deliver based on your blood glucose value, carb intake and personal settings such as your insulin-to-carb ratio.

The Accu-Chek Spirit Combo insulin pump can withstand brief accidental water contact such as rain, water splashes or accidental immersion. Before taking a bath or going into a whirlpool, shower or swimming pool, you should disconnect and remove your pump. Your Accu-Chek Aviva Combo meter is not waterproof and must be kept dry at all times.

Insulin pumps are proven to be safe. They have been used by hundreds of thousands of people around the world for years. Today's technology has only served to make them even better. For example, the Accu‑Chek Spirit Combo insulin pump performs over 9 million safety checks each day.

You can experience the most benefit by using the pump and meter together. The pump can be operated as a single unit device. All the functions apart from diary/graphs and bolus advice are available on the pump itself. In some countries the pump is offered as a standalone device

Like other electronic and communications equipment, the Bluetooth service on the Accu-Chek Combo system must be switched off for the pump and meter if directed by the airline. While the Bluetooth service is off, the Accu-Chek Spirit Combo insulin pump can be operated independently of the Accu-Chek Aviva Combo meter.

To turn Bluetooth service off on the Accu-Chek Spirit Combo insulin pump, go to the Bluetooth Settings menu. On the Accu-Chek Aviva Combo meter, go into the Settings menu, then Meter, then Bluetooth. Follow the instructions given on the screen.

Good, or tight, control requires a balanced approach. Insulin pumps can certainly help you control your blood glucose level, but eating properly, monitoring your blood glucose and regular activity are equally important. The insulin pump doesn't take care of your diabetes—you do

While the Accu-Chek Combo system has been designed to be used together for maximum benefit, both products can be used as stand-alone devices as needed.

No. You should never use your insulin pump near electromagnetic fields such as x-ray, computer tomography or MRI. Disconnect and remove your pump and leave it outside these areas. If you do not follow this instruction your pump can be damaged and quit operation

This is the amount of insulin delivered per hour that is required to cover your basal, meal-independent insulin needs. In insulin pump therapy, your basal rate is determined together with your doctor or healthcare team and can be adjusted to meet your individual physiological needs throughout the day. Your basal rate is delivered by your insulin pump according to the curve of your personal Basal profile or profiles.

No. Your Accu-Chek Spirit Combo insulin pump can be paired with an Accu-Chek Aviva Combo meter, and only those two devices will be able to communicate with one another. As a security measure, it's also not possible to pair more than one Accu-Chek Aviva/Performa Combo meter with your insulin pump.

Due to the design, there is no risk for the user to wear the Accu-Chek Spirit Combo pump in an area with those static fields.  If a magnetic disturbance occurs, the pump will alarm the user with an auditory and tactile warning (beep and vibration) and display an “E57” electronic error message. In this safe mode the insulin delivery is stopped immediately. After error confirmation the pump can again be started by the patient.

Theoretically a strong magnetic field can lead to a permanent defect in the pump but we have no known case of such defect.

The amount of insulin delivered (in addition to the basal rate) to cover the intake of food and to correct high blood glucose levels. The bolus amount is determined by your doctor or healthcare professional.

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Accu-Chek Combo

Item Description

Two-way Bluetooth® wireless communication between the two devices - with the Accu-Chek Aviva Combo meter, you have full  remote control over pump functionality and can deliver a bolus in a fast and discreet way and have full visibility on pump status and activity – right in the palm of your hand.  No need to access the pump.

An insulin pump system that stays out of sight—but in control. At the start of your day, simply place the Accu-Chek Spirit Combo insulin pump under your clothing, where it can remain untouched until bedtime.

With the Accu-Chek Aviva Combo meter, you have full remote control over pump functionality and can perform a bolus recommendation, deliver a bolus in a fast and discreet way and have full visibility on pump status and activity – right in the palm of your hand.  No need to access the pump.. This can help to make diabetes management easier and helps to make insulin administration accurate.

Automatically transfer blood glucose and insulin pump information with just a click—no more hard-to-read, hand-written logbooks. Create easy-to-understand graphs for a quick overview of your health, and see connections between food, insulin, medications, activity and blood glucose levels. Share results with your doctor or pharmacist—together you can look for ways to improve your treatment. 

Product Manuals

WIRELESS TECHNOLOGY

Bluetooth®

METER

Accu-Chek Aviva Combo

DISPLAY

Full-color meter Shows pump screen

TEST STRIP

Accu-Chek Aviva

INSULIN PUMP

Accu-Chek Spirit Combo

CARTRIDGE SIZE

315 units / U100

Benefits and features

Two-way Bluetooth® wireless communication between the two devices - with the Accu-Chek Aviva Combo meter, you have full  remote control over pump functionality and can deliver a bolus in a fast and discreet way and have full visibility on pump status and activity – right in the palm of your hand.  No need to access the pump.

Fast occlusion detection

  • Sophisticated occlusion-alarm sensitivity with fast detection after average of:
    • at medium basal rate 1.0 U / h: ≤ 2 h
    • at minimum basal rate 0.05 U / h: ≤ 24 h

Customizable menu

  • Several menu options - standard, advanced or custom -  to allow you to learn about the Accu-Chek Spirit Combo insulin pump step by step and customize it for your daily use
  • Convenient, easy-to-fill cartridge holds 315 units of U-100 insulin
Additional specifications
Basal rate::

Min. 0.05U/h, max. 50U/h. There are 24 hourly basal rates adjustable in 0.01 (up to 1.00U/h), 0.05 (up to 10.0U/h) and 0.1 (up to 50.0U/h) unit increments.

Temporary basal rate:

Adjustable in 10% increments and 15-minute intervals up to 24 hours

Maximum bolus:

50 units

Bolus options:

Quick, Standard, Extended and Multiwave (duration of extended and multiwave bolus adjustable in increments from 15 minutes to 12 hours)

Cartridge size:

The cartridge size is 3.15 mL. The cartridge can be filled with up to 315 units of U-100 insulin

Infusion sets:

Choose from a portfolio of Accu-Chek infusion sets with a luer-lock connector

Water resistance:

IPX8 rated for brief, accidental contact with water

Safety features:

Alerts for blockages, low insulin cartridge, out-of-range test results, low pump and meter battery: Alerts include beeping, information on the display and vibrations.

Dual microprocessors: If a defect or fault occurs in one processor, it is identified by the other. The motor is immediately switched off and an error appears on the insulin pump and connected meter.

Key lock prevents accidental use.

Pump can be operated independently of the meter, if necessary.

Dimensions:

94 x 55 x 25 mm

Weight:

Approximately 100g with batteries

Power supply:

3 AAA alkaline batteries

Accu-Chek Aviva Combo meter Display:

Full color; displays proven bolus advise, bG readings, diabetes diary and insulin pump screens

Sample size:

0.6 µL

Memory capacity:

1000 diary records

Data port:

Infrared (IR) window

Test principle:

Electrochemical

Test averages:

7, 14, 30, 60, 90 days

Data management:

Logbook, Trend graph, Target report, Standard week and Standard day graphs

Additional features:

Auto power on with strip insertion; Auto off after two minutes

Additional safety features

Alerts, warnings and alarms by sound, vibration or both—for more peace of mind

Automatic system status check (every three minutes and before each bolus)

Integrated key lock option

Discretion—thanks to two-way Bluetooth®wireless technology between the two devices

Confident bolusing—because of a reliable built-in bolus calculator for a quick and easy bolus delivery in 3 steps

Extra safe—thanks to accurate measuring, alarm functions, key lock and fast occlusion detection

Easy-to-understand overview on relevant data—via integrated diary and onboard data analysis tools

Advanced diabetes management with accompanying software

WIRELESS TECHNOLOGY

Bluetooth®

CARTRIDGE SIZE

315 units of U100

Benefits and features

An insulin pump system that stays out of sight—but in control. At the start of your day, simply place the Accu-Chek Spirit Combo insulin pump under your clothing, where it can remain untouched until bedtime.

The Accu-Chek Spirit Combo insulin pump

Flexibility to adjust your basal rate to as low as 0.05 units/hour—in increments as small as 0.01 units—if you require small amounts of basal insulin

Temporary Basal Rate function lets you quickly adjust basal rate delivery to match changing conditions (illness, exercise, stress, premenstrual, etc.)

Pump can operate independently of the meter, should the need arise

The cartridge holds up to 315 units of U-100, which maximizes convenience as daily insulin needs change

Additional specifications
Accu-Chek Spirit Combo insulin pump : Basal rate:

Min. 0.05U/h, max. 50U/h. There are 24 hourly basal rates adjustable in 0.01 (up to 1.00U/h), 0.05 (up to 10.0U/h) and 0.1 (up to 50.0U/h) unit increments.

Temporary basal rate:

Adjustable in 10% increments and 15-minute intervals up to 24 hours

Maximum bolus:

50 units

Bolus options:

Quick, Standard, Extended and Multiwave (duration of extended and multiwave bolus adjustable in increments from 15 minutes to 12 hours)

Cartridge size:

315 U100 units

Infusion sets:

Choose from Accu-Chek infusion sets with a luer-lock connector

Water resistance:

IPX8 rated for brief, accidental contact with water

Safety features:

Alerts for blockages, low insulin cartridge, out-of-range test results, low pump or meter battery: Alerts include beeping, information on the display and vibrations.

Dual microprocessors: If a defect or fault occurs in one processor, it is identified by the other. The motor is immediately switched off and an error appears on the insulin pump and connected meter.

Key lock prevents accidental use.

Pump can be operated independently of the meter, if necessary

Dimensions:

83  x 56 x 21 mm (3.2 x 2.2 x 0.8 inches)

Weight:

Approximately 110g with battery, full cartridge and infusion set

Power supply:

1.5-volt AA alkaline (LR6) or lithium (FR6) battery

WIRELESS TECHNOLOGY

Bluetooth®

DISPLAY

Full-color meter Shows proven bolus advice, bG readings, diabetes diary and pump screen

TEST STRIP

Accu-Chek Aviva

Benefits and features

Blood glucose meter

  • Accurate results within seconds—for more flexibility
  • Integrated data management
  • Pre- and post-prandial test reminders

Remote control

  • Fully operates the Accu-Chek Spirit Combo insulin pump—for more discretion
  • Bluetooth®technology= safe + reliable + invisible = discreet

Bolus advisor

  • Bolus advice in 3 simple steps—for less fear of hypos
  • Fully customizable to individual needs
  • Designed for tighter postprandial management
Additional specifications
Accu-Chek Aviva Combo meter Display ::

Full color; Displays proven bolus advise, bG readings, diabetes diary and insulin pump screens

Sample size:

0.6 µL

Power supply:

3 AAA alkaline batteries

Memory capacity:

1000 diary records

Dimensions:

94 x 55 x 25 mm

Weight:

Approximately 100g with batteries

Data port:

Infrared (IR) window

Test principle:

Electrochemical

Test averages:

7, 14, 30, 60, 90 days

Data management:

Logbook, Trend graph, Target report, Standard week and Standard day graphs

Additional features:

Auto power on with strip insertion; Auto off after two minutes

DOWNLOAD FROM

Blood glucose meter Insulin pump

TRACKS

Blood glucose results Insulin use data Carbohydrate counts Medication data

LANGUAGES

German, English (list appropriate: English, Simplified Chinese, Danish, Dutch, French, German, Italian, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

OPERATING SYSTEM

Windows (see chart)

Benefits and features
  • Quick, one-click download from your Accu-Chek blood glucose meter or insulin pump—save time, reduce manual entry errors and make data easier to understand
  • Track important health information such as HbA1c, blood pressure, cholesterol, weight, and insulin in addition to blood glucose results
  • View data as graphs, charts or reports—clearly see the impact of medication, diet and activity on your blood glucose levels
  • Customize settings to your own targets and goals
  • Print reports or fax or e-mail them to your healthcare provider
  • Get started easily with setup wizards
Additional specifications
Compatibility:

Accu-Chek blood glucose meters and insulin pumps

Platform and processor:

IBM® and Intel®-compatible PC; 1 GHz or faster Pentium® -compatible processor

Operating system:

Windows® 8, Windows 7,  Windows Vista®, Windows XP with Service Pack 3 (but not recommended for use with Windows XP after April 8th, 2014, as security update support is no longer provided), Windows Server® 2012, Windows Server 2008 R2, Windows Server 2008 or Windows Server 2003

Memory:

512 MB RAM;
5 GB of available hard-drive space

Data cable connection:

USB

Meter and pump connection:

Infrared (IR) window or USB cable (see your Owner's Booklet for details)

Languages:

English, Simplified Chinese, Danish, Dutch, French, German,  Italian, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish