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Frequently Asked Questions

General questions

There are several ways to find other insulin pump users. Ask your healthcare team about pump groups or pumpers you can talk to about their experiences. The Internet is also a valuable resource for contacting pump users

The Accu-Chek Combo system consists of the Accu‑Chek Spirit Combo insulin pump and the Accu‑Chek Aviva Combo diabetes manager to provide blood glucose testing, bolus advice, remote control of the pump and extensive data management capabilities. It's discreet, customizable to your own needs and designed to be easy to use.

The Accu-Chek Aviva Combo meter uses 3 AAA (1.5V) alkaline batteries.

There are three things that determine how long it takes:

  1. How well you understand diabetes care
  2. How well you understand insulin pump therapy
  3. How well you operate the pump

Understanding diabetes care involves the basic principles of nutrition, activity and medicine. If you're experienced in diabetes care, you probably already know these principles. If you're new to diabetes, you can attend an education program in your community—ask a healthcare provider for information on local sessions. 

Understanding insulin pump therapy involves a training session with a diabetes educator and a personalized therapy plan.

Learning to operate the pump takes training and practice. 

The pump and meter use a globally approved communication standard called Bluetooth® wireless technology. This allows intelligent electronic devices to communicate with each other over short-range wireless links while maintaining high levels of security.

To help ensure safe insulin pump therapy, the Accu‑Chek Spirit Combo adapter and battery cover should be replaced every 2 months.

Insulin pumps have been available for decades. Today's insulin pumps, however, are much more advanced than early models. Modern pumps use the latest microprocessor technology to regulate insulin delivery and provide saafety checks. For example, the Accu-Chek Spirit Combo insulin pump performs over 9 million safety checks each day

Approximately 2 meters (6.5 feet). If the pump has begun to deliver a bolus and it leaves the communication range, the bolus dose will be completed.

Absolutely. You can easily pair a new replacement Accu-Chek Aviva/Performa Combo meter with your pump.

Costs vary depending on your insurance coverage. 

When a warning is sent to the pump display, the pump will alert you by vibrating and emitting an acoustic signal. The warning will also be displayed on the Accu-Chek Aviva Combo meter, so you don't have to access the pump to see the warning and take appropriate action.

The Accu-Chek Combo system complies with specific absorption rate (SAR) limits in Canada and the U.S. to eliminate any health hazards. The SAR limit for mobile phones and devices of this type is 1.6 W/kg.1 The average SAR level of exposure from the Accu‑Chek Spirit Combo insulin pump is 0.00089 W/kg.

Federal Communications Commission. Radio Frequency Safety. Available at: www.fcc.gov/oet/rfsafety/sar.html. Accessed June 22, 2015.

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Accu-Chek Combo

Item Description

Two-way Bluetooth® wireless communication between the two devices - with the Accu-Chek Aviva Combo meter, you have full  remote control over pump functionality and can deliver a bolus in a fast and discreet way and have full visibility on pump status and activity – right in the palm of your hand.  No need to access the pump.

An insulin pump system that stays out of sight—but in control. At the start of your day, simply place the Accu-Chek Spirit Combo insulin pump under your clothing, where it can remain untouched until bedtime.

With the Accu-Chek Aviva Combo meter, you have full remote control over pump functionality and can perform a bolus recommendation, deliver a bolus in a fast and discreet way and have full visibility on pump status and activity – right in the palm of your hand.  No need to access the pump.. This can help to make diabetes management easier and helps to make insulin administration accurate.

Automatically transfer blood glucose and insulin pump information with just a click—no more hard-to-read, hand-written logbooks. Create easy-to-understand graphs for a quick overview of your health, and see connections between food, insulin, medications, activity and blood glucose levels. Share results with your doctor or pharmacist—together you can look for ways to improve your treatment. 

Product Manuals

WIRELESS TECHNOLOGY

Bluetooth®

METER

Accu-Chek Aviva Combo

DISPLAY

Full-color meter Shows pump screen

TEST STRIP

Accu-Chek Aviva

INSULIN PUMP

Accu-Chek Spirit Combo

CARTRIDGE SIZE

315 units / U100

Benefits and features

Two-way Bluetooth® wireless communication between the two devices - with the Accu-Chek Aviva Combo meter, you have full  remote control over pump functionality and can deliver a bolus in a fast and discreet way and have full visibility on pump status and activity – right in the palm of your hand.  No need to access the pump.

Fast occlusion detection

  • Sophisticated occlusion-alarm sensitivity with fast detection after average of:
    • at medium basal rate 1.0 U / h: ≤ 2 h
    • at minimum basal rate 0.05 U / h: ≤ 24 h

Customizable menu

  • Several menu options - standard, advanced or custom -  to allow you to learn about the Accu-Chek Spirit Combo insulin pump step by step and customize it for your daily use
  • Convenient, easy-to-fill cartridge holds 315 units of U-100 insulin
Additional specifications
Basal rate::

Min. 0.05U/h, max. 50U/h. There are 24 hourly basal rates adjustable in 0.01 (up to 1.00U/h), 0.05 (up to 10.0U/h) and 0.1 (up to 50.0U/h) unit increments.

Temporary basal rate:

Adjustable in 10% increments and 15-minute intervals up to 24 hours

Maximum bolus:

50 units

Bolus options:

Quick, Standard, Extended and Multiwave (duration of extended and multiwave bolus adjustable in increments from 15 minutes to 12 hours)

Cartridge size:

The cartridge size is 3.15 mL. The cartridge can be filled with up to 315 units of U-100 insulin

Infusion sets:

Choose from a portfolio of Accu-Chek infusion sets with a luer-lock connector

Water resistance:

IPX8 rated for brief, accidental contact with water

Safety features:

Alerts for blockages, low insulin cartridge, out-of-range test results, low pump and meter battery: Alerts include beeping, information on the display and vibrations.

Dual microprocessors: If a defect or fault occurs in one processor, it is identified by the other. The motor is immediately switched off and an error appears on the insulin pump and connected meter.

Key lock prevents accidental use.

Pump can be operated independently of the meter, if necessary.

Dimensions:

94 x 55 x 25 mm

Weight:

Approximately 100g with batteries

Power supply:

3 AAA alkaline batteries

Accu-Chek Aviva Combo meter Display:

Full color; displays proven bolus advise, bG readings, diabetes diary and insulin pump screens

Sample size:

0.6 µL

Memory capacity:

1000 diary records

Data port:

Infrared (IR) window

Test principle:

Electrochemical

Test averages:

7, 14, 30, 60, 90 days

Data management:

Logbook, Trend graph, Target report, Standard week and Standard day graphs

Additional features:

Auto power on with strip insertion; Auto off after two minutes

Additional safety features

Alerts, warnings and alarms by sound, vibration or both—for more peace of mind

Automatic system status check (every three minutes and before each bolus)

Integrated key lock option

Discretion—thanks to two-way Bluetooth®wireless technology between the two devices

Confident bolusing—because of a reliable built-in bolus calculator for a quick and easy bolus delivery in 3 steps

Extra safe—thanks to accurate measuring, alarm functions, key lock and fast occlusion detection

Easy-to-understand overview on relevant data—via integrated diary and onboard data analysis tools

Advanced diabetes management with accompanying software

WIRELESS TECHNOLOGY

Bluetooth®

CARTRIDGE SIZE

315 units of U100

Benefits and features

An insulin pump system that stays out of sight—but in control. At the start of your day, simply place the Accu-Chek Spirit Combo insulin pump under your clothing, where it can remain untouched until bedtime.

The Accu-Chek Spirit Combo insulin pump

Flexibility to adjust your basal rate to as low as 0.05 units/hour—in increments as small as 0.01 units—if you require small amounts of basal insulin

Temporary Basal Rate function lets you quickly adjust basal rate delivery to match changing conditions (illness, exercise, stress, premenstrual, etc.)

Pump can operate independently of the meter, should the need arise

The cartridge holds up to 315 units of U-100, which maximizes convenience as daily insulin needs change

Additional specifications
Accu-Chek Spirit Combo insulin pump : Basal rate:

Min. 0.05U/h, max. 50U/h. There are 24 hourly basal rates adjustable in 0.01 (up to 1.00U/h), 0.05 (up to 10.0U/h) and 0.1 (up to 50.0U/h) unit increments.

Temporary basal rate:

Adjustable in 10% increments and 15-minute intervals up to 24 hours

Maximum bolus:

50 units

Bolus options:

Quick, Standard, Extended and Multiwave (duration of extended and multiwave bolus adjustable in increments from 15 minutes to 12 hours)

Cartridge size:

315 U100 units

Infusion sets:

Choose from Accu-Chek infusion sets with a luer-lock connector

Water resistance:

IPX8 rated for brief, accidental contact with water

Safety features:

Alerts for blockages, low insulin cartridge, out-of-range test results, low pump or meter battery: Alerts include beeping, information on the display and vibrations.

Dual microprocessors: If a defect or fault occurs in one processor, it is identified by the other. The motor is immediately switched off and an error appears on the insulin pump and connected meter.

Key lock prevents accidental use.

Pump can be operated independently of the meter, if necessary

Dimensions:

83  x 56 x 21 mm (3.2 x 2.2 x 0.8 inches)

Weight:

Approximately 110g with battery, full cartridge and infusion set

Power supply:

1.5-volt AA alkaline (LR6) or lithium (FR6) battery

WIRELESS TECHNOLOGY

Bluetooth®

DISPLAY

Full-color meter Shows proven bolus advice, bG readings, diabetes diary and pump screen

TEST STRIP

Accu-Chek Aviva

Benefits and features

Blood glucose meter

  • Accurate results within seconds—for more flexibility
  • Integrated data management
  • Pre- and post-prandial test reminders

Remote control

  • Fully operates the Accu-Chek Spirit Combo insulin pump—for more discretion
  • Bluetooth®technology= safe + reliable + invisible = discreet

Bolus advisor

  • Bolus advice in 3 simple steps—for less fear of hypos
  • Fully customizable to individual needs
  • Designed for tighter postprandial management
Additional specifications
Accu-Chek Aviva Combo meter Display ::

Full color; Displays proven bolus advise, bG readings, diabetes diary and insulin pump screens

Sample size:

0.6 µL

Power supply:

3 AAA alkaline batteries

Memory capacity:

1000 diary records

Dimensions:

94 x 55 x 25 mm

Weight:

Approximately 100g with batteries

Data port:

Infrared (IR) window

Test principle:

Electrochemical

Test averages:

7, 14, 30, 60, 90 days

Data management:

Logbook, Trend graph, Target report, Standard week and Standard day graphs

Additional features:

Auto power on with strip insertion; Auto off after two minutes

DOWNLOAD FROM

Blood glucose meter Insulin pump

TRACKS

Blood glucose results Insulin use data Carbohydrate counts Medication data

LANGUAGES

German, English (list appropriate: English, Simplified Chinese, Danish, Dutch, French, German, Italian, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

OPERATING SYSTEM

Windows (see chart)

Benefits and features
  • Quick, one-click download from your Accu-Chek blood glucose meter or insulin pump—save time, reduce manual entry errors and make data easier to understand
  • Track important health information such as HbA1c, blood pressure, cholesterol, weight, and insulin in addition to blood glucose results
  • View data as graphs, charts or reports—clearly see the impact of medication, diet and activity on your blood glucose levels
  • Customize settings to your own targets and goals
  • Print reports or fax or e-mail them to your healthcare provider
  • Get started easily with setup wizards
Additional specifications
Compatibility:

Accu-Chek blood glucose meters and insulin pumps

Platform and processor:

IBM® and Intel®-compatible PC; 1 GHz or faster Pentium® -compatible processor

Operating system:

Windows® 8, Windows 7,  Windows Vista®, Windows XP with Service Pack 3 (but not recommended for use with Windows XP after April 8th, 2014, as security update support is no longer provided), Windows Server® 2012, Windows Server 2008 R2, Windows Server 2008 or Windows Server 2003

Memory:

512 MB RAM;
5 GB of available hard-drive space

Data cable connection:

USB

Meter and pump connection:

Infrared (IR) window or USB cable (see your Owner's Booklet for details)

Languages:

English, Simplified Chinese, Danish, Dutch, French, German,  Italian, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish